Returns & Exchanges
At Designer Abaya By Bashariya, we strive for complete satisfaction with our modest fashion collections, offering a 7-day window for returns or exchanges on unworn items with original tags. Please note that customized orders and hijabs are final sale due to hygiene and personalization standards.
Initiate Request
Contact our customer support team via email or WhatsApp within 7 days of delivery, providing your order number and the reason for the return.
Quality Inspection
Ensure the abaya is in its original condition, unwashed, and with all designer tags attached before securely packaging the garment for transit.
Ship the Item
Once your request is approved, ship the package to our central warehouse using a trackable courier service and share the tracking details with us.
Refund Processing
After our quality team inspects the returned item, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing